Product Description
Our dash mats are tailored to fit your specific vehicle. Offering the ultimate protection from the harsh sun, eliminating glare and reducing heat in the cabin, all while keeping the dash looking smart and tidy.
Need we say more?
Features
• Moulded to the exact shape of your dash
• Allowances for all dash features
• Airbag compatible
• Reduces cabin heat in the vehicle
• Locally made
• UV protection and anti-glare
• Easy to install with Velcro attachments
• Nonslip
• Manufacturer’s warranty of 12 months
Product Description
Our dash mats are tailored to fit your specific vehicle. Offering the ultimate protection from the harsh sun, eliminating glare and reducing heat in the cabin, all while keeping the dash looking smart and tidy.
Need we say more?
Features
• Moulded to the exact shape of your dash
• Allowances for all dash features
• Airbag compatible
• Reduces cabin heat in the vehicle
• Locally made
• UV protection and anti-glare
• Easy to install with Velcro attachments
• Nonslip
• Manufacturer’s warranty of 12 months
Shipping
Manufacturing Lead Times
Many of our products are tailored specifically to your vehicle. The estimated preparation and manufacturing times below exclude weekends and public holidays.
Lead times are estimates and refer to the time required to prepare, manufacture or source your order before dispatch. Delivery time is additional. Any product customisations may require extra time.
Shipping Times
Once your order is ready, it will be dispatched Australia-wide using a tracked courier service. Delivery times begin after your order has been prepared or manufactured and exclude weekends and public holidays.
Please allow additional time for rural and remote deliveries. This includes deliveries to Western Australia and the Northern Territory.
Every order is sent using a tracked courier service. Our preferred delivery providers are Australia Post, StarTrack and Aramex. All orders are shipped on a signature-required basis.
Tracking Your Order
Once your order has been dispatched, you’ll receive a “Dispatch Notification” email containing your tracking number and the appropriate Australia Post, StarTrack or Aramex tracking link.
Please have your tracking number ready if you need to contact the courier regarding your delivery.
We want to get your order to you as quickly and safely as possible. Once delivered, please contact us within five business days if there is an issue with your purchase as a result of shipping or handling.
Shipping
Manufacturing Lead Times
Many of our products are tailored specifically to your vehicle. The estimated preparation and manufacturing times below exclude weekends and public holidays.
Lead times are estimates and refer to the time required to prepare, manufacture or source your order before dispatch. Delivery time is additional. Any product customisations may require extra time.
Shipping Times
Once your order is ready, it will be dispatched Australia-wide using a tracked courier service. Delivery times begin after your order has been prepared or manufactured and exclude weekends and public holidays.
Please allow additional time for rural and remote deliveries. This includes deliveries to Western Australia and the Northern Territory.
Every order is sent using a tracked courier service. Our preferred delivery providers are Australia Post, StarTrack and Aramex. All orders are shipped on a signature-required basis.
Tracking Your Order
Once your order has been dispatched, you’ll receive a “Dispatch Notification” email containing your tracking number and the appropriate Australia Post, StarTrack or Aramex tracking link.
Please have your tracking number ready if you need to contact the courier regarding your delivery.
We want to get your order to you as quickly and safely as possible. Once delivered, please contact us within five business days if there is an issue with your purchase as a result of shipping or handling.
Warranty & Returns
RETURNS POLICY
Warranties
We provide a blanket minimum 12 month warranty across all of our products (some products carry a 24 or 36 month warranty). This covers manufacturers’ defects but does not cover damage as a result of general wear and tear, incorrect use of a product or damage directly relating to an incident that the product wouldn't reasonably be expected to handle or stand up to.
If you have a warranty claim, please get in touch with us via the Contact Us page - we will repair or replace accepted warranty claims 100% free of charge.
The benefits to you under this warranty are in addition to your other rights and remedies under a law in relation to the goods or services to which the warranty relates.
Guaranteed fit
All of our products are guaranteed to fit the vehicle specified in your order. Largely our products are made to order, so although we strive for 100% first time, every time, unfortunately we do not live in a perfect world and mistakes can happen. Should there be a problem with the fitting of your products for any reason, please get in touch with us first and we will be more than happy to help - we are here to make your experience a pleasant one! Should products need to be returned or replaced due to ill-fitting, this will also be covered free of charge.
Change of mind
If you change your mind, you may cancel an order for a full refund within 24 hours of placing your order.
Returns
We can only replace or refund if the item:
- does not match the description on our website
- does not match your chosen colours
- does not in fit your vehicle at all, despite you having ordered correctly
- has a major problem for which we are responsible.
To seek a return or make a claim on our warranty, you will need to provide us with your name, proof of purchase from us, vehicle details and evidence of the problem (eg photographic or video evidence).
Please be aware that it is your responsibility to check vehicle details when ordering. Please check the pattern image and product details in the product listing before ordering. If this does not look correct, please get in touch and we will be happy to help you out.
If you are not sure about the fit, if your car is from a change-over year or if you don't see an option available to select your vehicle, just contact us and we can help. Simply email us at orders@rubbertree.com.au with your vehicle information.
Other remedies
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Inspection & Notification Period
We ask that customers inspect their products upon delivery and notify us of any issues relating to fitment, pattern, colour variation, missing items, or transit damage within 30 days of receipt. This allows us to resolve issues quickly and efficiently. Claims raised outside this period may still be assessed under Australian Consumer Law where a genuine manufacturing defect is identified, but we may not be able to offer replacements or refunds for issues unrelated to product defects.
Warranty & Returns
RETURNS POLICY
Warranties
We provide a blanket minimum 12 month warranty across all of our products (some products carry a 24 or 36 month warranty). This covers manufacturers’ defects but does not cover damage as a result of general wear and tear, incorrect use of a product or damage directly relating to an incident that the product wouldn't reasonably be expected to handle or stand up to.
If you have a warranty claim, please get in touch with us via the Contact Us page - we will repair or replace accepted warranty claims 100% free of charge.
The benefits to you under this warranty are in addition to your other rights and remedies under a law in relation to the goods or services to which the warranty relates.
Guaranteed fit
All of our products are guaranteed to fit the vehicle specified in your order. Largely our products are made to order, so although we strive for 100% first time, every time, unfortunately we do not live in a perfect world and mistakes can happen. Should there be a problem with the fitting of your products for any reason, please get in touch with us first and we will be more than happy to help - we are here to make your experience a pleasant one! Should products need to be returned or replaced due to ill-fitting, this will also be covered free of charge.
Change of mind
If you change your mind, you may cancel an order for a full refund within 24 hours of placing your order.
Returns
We can only replace or refund if the item:
- does not match the description on our website
- does not match your chosen colours
- does not in fit your vehicle at all, despite you having ordered correctly
- has a major problem for which we are responsible.
To seek a return or make a claim on our warranty, you will need to provide us with your name, proof of purchase from us, vehicle details and evidence of the problem (eg photographic or video evidence).
Please be aware that it is your responsibility to check vehicle details when ordering. Please check the pattern image and product details in the product listing before ordering. If this does not look correct, please get in touch and we will be happy to help you out.
If you are not sure about the fit, if your car is from a change-over year or if you don't see an option available to select your vehicle, just contact us and we can help. Simply email us at orders@rubbertree.com.au with your vehicle information.
Other remedies
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Inspection & Notification Period
We ask that customers inspect their products upon delivery and notify us of any issues relating to fitment, pattern, colour variation, missing items, or transit damage within 30 days of receipt. This allows us to resolve issues quickly and efficiently. Claims raised outside this period may still be assessed under Australian Consumer Law where a genuine manufacturing defect is identified, but we may not be able to offer replacements or refunds for issues unrelated to product defects.
